IT Administrator (m/w/d)

One (1) position available in Dresden, Germany (On-site)

Here we grow!

As an IT Administrator at PEER Group, you’ll be responsible for maintaining and optimizing our servers, networks, and software, working closely with the Managing Director and Lead System Administrator in our Canadian headquarters, to ensure the smooth operation of our IT environment.

This position is primarily office-based with occasional data center visits.

Key Responsibilities: 

• Resolve end-user IT issues (such as password resets, software questions, PC hardware problems, printer problems and other IT concerns) by accurately tracking help desk requests and resolutions, prioritizing requests according to urgency, and escalating as necessary.
• Manage all computer hardware, software, and their configurations to ensure optimal performance and security.
• Set up and maintain Microsoft Windows servers, clients, and Linux systems, both on-premise and in the cloud, and plan and roll out hardware and software.
• Maintain Virtual Machines in VMware 7.0 and HyperV 2022.
• Provide support for server technology, network infrastructure, VoIP systems, and Windows PCs to minimize user downtime.
• Implement network security measures using Sophos Firewall XGs, HPE Aruba switches, and Unify WiFi.
• Monitor system logs, hardware activity, and datacenter performance to identify necessary adjustments.
• Perform data and virtual machine backups with Veeam and Microsoft System Center while maintaining the Disaster Recovery Plan.
• Work closely with the IT team at PEER Group headquarters in Canada to ensure alignment of all IT systems and protocols if/as required.
• Install and configure printers, laptops, and other peripherals.
• Participate in moves, adds, and updates to network and systems access for employees.
• Maintain and track the inventory of all IT hardware and software.
• Develop and manage IT project plans, set timelines, allocate resources, and communicate progress to stakeholders.
• Communicate IT infrastructure schedules and changes to relevant stakeholders. 

Skills and Experience:

• A completed degree in (business) informatics or comparable training and a minimum of 5 years job experience as an IT administrator.
• Strong knowledge of VMware 7.0 and HyperV 2022.
• Proficient in managing Microsoft Windows Server (2016, 2019, 2022), Windows 10/11, and Debian 11/12.
• Familiar with network technologies such as Sophos Firewalls, HPE Aruba Switches, and Unify WiFi.
• Solid experience with backup solutions like Veeam and Microsoft System Center DPM.
• Good understanding of Microsoft 365 services (EntraID, SharePoint, Teams, Exchange Online).
• Proficient in managing Atlassian Jira and Confluence, as well as Microsoft Azure DevOps.
• Experience in managing and configuring corporate mobile devices would be an asset.
• Excellent interpersonal skills and ability to work collaboratively in a team environment.
• Knowledge of good IT customer service, including patience and a knack for understanding customer needs, also with non-technical users.
• Strong problem-solving skills and organizational abilities.
• Excellent communication skills in both German and English.

To learn more about our application process and other opportunities at PEER Group, please visit: peergroup.com/careers/job-opportunities.

PEER Group is an equal opportunity employer. Employment decisions are based on ability, qualifications, and performance. We welcome inquiries from everyone and celebrate diversity in our workplace. We embrace our differences in age, ancestry, citizenship, ethnic origin, place of origin, creed, family status, marital status, disability, record of offences, sex, gender identity and expression, and sexual orientation.

If you require accommodation to complete the application process, please email careers.eu@peergroup.com (https://mailto:careers.eu@peergroup.com)  or call People & Culture (P&C) at +49 351 2139077. If you are contacted regarding this position, please advise P&C of accommodation measures you require during the interview process. We will address these matters with respect and confidentiality.

No agencies please.

About the PEER Group Culture

• As a group, we are focused on creating customer success while working in a supportive atmosphere. Being a part of the PEER Group community means that we:
• Enjoy coming to work each day - the people we work with, the work we do, and the flex hours.
• Love that we are encouraged to be curious, to learn, and to apply our knowledge and skills to solve hard problems and to contribute in meaningful ways, big or small.
• Genuinely care about each other, and it shows in how we support each other in both the work we do and in how we hold space for and support each person in realizing their potential.
• Want every employee to succeed and are committed to providing opportunities to do so, along with providing regular and ongoing feedback, mentorship, training, and individual development plans.
• Focus on your long-term development, with more than 35% of current employees having continued their careers at PEER Group for 10 years (or more)!
• Are recognized as global experts in what we do, and constantly work to get even better.
• Value excellence, promote from within, and strive to not only do our best, but to be our best.
• Value giving back. We support our community through frequent fundraisers, with company charitable matching and encourage our employees to give back where and as they are able.

About PEER Group

PEER Group® is the largest supplier of innovative factory automation software products for the semiconductor industry. Since 1992, our solutions have helped the world’s most advanced OEMs and factories reduce time to market and lower costs by solving their equipment automation, data management, and process control problems. An award-winning company, PEER Group’s commitment to quality has been recognized by Intel’s EPIC Supplier Program, naming PEER Group a Distinguished Supplier in 2024. Follow PEER Group on LinkedIn (https://www.linkedin.com/company/the-peer-group/) .